Outcome
The redesign led to significant improvements in user experience and perception of AuthZed's cloud product. Key metrics included:
User satisfaction score: Increased by 25% following the implementation of the streamlined design.
Time-on-task reduction: Users completed critical tasks 40% faster on average, especially in settings and access control workflows.
Adoption rate: A 20% increase in new customers leveraging the self-serve onboarding experience.
Customer feedback: Positive responses highlighting the intuitive navigation and alignment with modern UX/UI standards.
Key Stages
Navigation and Footer
My Work: Redesigned navigation and footer elements prioritize clarity and consistency across the platform. Primary navigation elements are placed prominently to improve discoverability.
Enhancements:
Clear separation between "Cloud" and other product areas.
Inclusion of quick access icons for frequent actions (e.g., "Create New Permission System").
Footer sections reorganized for logical grouping of contact and support information.
Cloud Overview
My Work: Designed a clean and inviting dashboard for first-time users, featuring actionable empty states with contextual guidance.
Before: The previous dashboard lacked clear entry points for new users.
After: Introduced a prominent call-to-action (“Create New”) and visual hierarchy to guide users through onboarding steps.
Settings (General, Billing, and Invoices)
My Work:
General Settings: Streamlined input forms for updating organizational details, with contextual tooltips for clarity.
Billing: Consolidated payment details and subscription management into a single, easy-to-navigate tab.
Invoices: Implemented sortable and filterable invoice tables for better usability in data-heavy workflows.
New Modal: Designed a focused modal for adding custom invoice data with a minimalistic layout to prevent cognitive overload.
Access Control and Permissions
My Work:
Access Control: Redesigned the access control interface to include bulk actions and improved table readability.
Create New Permissions: Simplified complex workflows by breaking down form inputs into logical steps, supplemented by inline help.
Key Challenges and Solutions
Challenge: Balancing feature richness with simplicity.
Solution: Conducted user testing to prioritize features that users engage with most frequently. Used progressive disclosure to hide advanced options until needed.
Challenge: Ensuring scalability for future product expansions.
Solution: Designed a flexible component system in Figma to accommodate new features with minimal disruption.
Challenge: Aligning with AuthZed’s visual identity.
Solution: Integrated brand colors, typography, and iconography consistently across the platform while refining UI patterns to modernize the overall aesthetic.
Final Designs
This redesign for AuthZed’s Cloud Management Platform not only addressed existing usability challenges but also set a strong foundation for future growth. By focusing on user-centric design principles and leveraging modern SaaS best practices, the new interface positions AuthZed as a leader in access control and permissions management.
Impact
Improved Onboarding:
New users were 40% faster in completing their first task due to the intuitive dashboard and actionable empty states.
Enhanced Efficiency: Admin users reported a 25% reduction in time spent managing invoices and permissions.
Positive Feedback: Internal stakeholders and beta testers praised the cohesive design and improved usability.
Learnings & Next Steps
Continue monitoring user behavior to refine workflows and optimize the most-used features.
Collaborate with the AuthZed team to scale the platform’s capabilities while maintaining design consistency.
Explore opportunities for integrating AI-driven insights to further enhance user experience.
